Our frustration is having the gift shipped by you in early November and it still not arriving Dec . 24th ! It is very frustrating and something I will never do again especially considering cost of gifts and cost of shipping. I hope the product was insured by you and that we will get compensation of no delivery!
We are so sorry for this inconvenience, we completely understand as we have been very frustrated as well by international shipments that are being delayed or misrouted---we have one now that was supposed to go to Australia and it went to Japan instead and is now coming back to us!
I honestly don't know what to do to rectify this. We process orders within 24 hours, we use the best service offered at the time with available funds, we use either USPS, UPS or Fedex and the same thing happens with all of them. We hate to discourage International customers, but it is very frustrating for us as well.
Beautiful colors exactly as pictured. Arrived very quickly and securely packaged.
These millefiori trees are so beautiful. I have given them as gifts and always get rave reviews! I have them in the different colored borders and they are all stunning.!! My Italian Decor knows how to do it. Things are always packed securely and safely. I've spoken to the owner a couple of times and she is always so pleasant and professional!
Just stunning!! Fast shipping and packed perfectly to prevent from breaking. Thank you!!!
My wife and I have done christmas ornaments for eachother for the last 15 years. These have been cute, expensive, funny and a major part of our holiday now with our children too.
This year she was overjoyed to see her new ornament. All night she reminded me how grateful she was for it and how thoughtful it was. Thank you for creating a great gift for me to give her!